nowwearetalking is about telecommunications and you. It's where you can become involved, have your say, and Telstra listens - on issues affecting all Australians and the telecommunications industry. nowwearetalking is managed by Telstra. Find out more about this site.

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Customising your topic view will tailor your user experience by only displaying content which is relevant to the topic/s you have selected.

This setting will apply site-wide and will remain applied until you wish to change it.

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Customise your modules allows you to add or remove panels of content which appear on the homepage.

These can be added to or removed from the homepage at any time.

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Privacy statement

Protecting Your Privacy

We are bound by the Commonwealth Privacy Act 1988, which sets out a number of principles concerning the protection of your personal information.

This privacy statement only relates to the nowwearetalking.com.au site (“this site”). This site may contain links to other web sites. This privacy statement does not relate to these other web sites, and references to "personal information" in this privacy statement only refer to personal information collected through this site. You should check each web site for its own privacy statement (even if the site is owned or operated by us).

Telstra's privacy statement in relation to its activities other than this site, such as the provision of telecommunications products and services, may be found at Telstra Privacy Statement.

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How we collect personal information

We collect information from you when you (a) visit, register or send us contributions for this site; and (b) communicate with us about or in connection with this site.

Examples of information that we may collect include your name, the area where you live, contact details, e-mail address and certain demographic information to help us understand your interests in telecommunications issues.

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How we use your personal information

Your personal information may be used to verify your identity, communicate with you regarding this site, inform you of new discussions, materials, information, news, site features and events relating to this site. If you choose not to provide certain personal information (e.g. your contact details), we may not be able to do these things.

Your personal information will not be used to market to you any of our other services or products, unless we are entitled to independently of our interaction with you in relation to this site.

We will email you from time to time with updates about developments on this site as well as respond, by email, to your requests. If you do not wish to receive those updates in the manner described on this site please advise us by updating your subscription details.

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When we disclose your personal information

We may disclose your personal information to other organisations in some cases. Your personal information will be disclosed to these organisations in relation to the operation, administration and maintenance of this site. These organisations may carry out:

  • mailing operations;
  • information technology services; or
  • web site usage analysis.

We take reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

In addition, we may disclose your personal information to:

  • our professional advisers, including our accountants, auditors and lawyers;
  • government and regulatory authorities and other organisations, as required or authorised by law; and
  • organisations who manage our business and corporate strategies, including those involved in a transfer/sale of all or part of our assets or business.

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This site

When you visit this site, its web servers may record information such as the time, date and URL and IP address of your request. This information assists us to improve the structure of our web sites and monitor their performance.

We may use 'cookies' on various parts of this site. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that this site may place on your computer. Usually, cookies are used as a means for this site to remember your preferences. As such, cookies are designed to improve your experience of this site.

In some cases, cookies may collect and store personal information about you. We extend the same privacy protection to your personal information, whether gathered via cookies or from other sources. You can adjust your Internet browser to disable cookies or to warn you when cookies are being used. However, if you disable cookies, you may not be able to access certain areas of our web sites or take advantage of the improved web site experience that cookies offer. Further detailed information on our use of cookies can be obtained by visiting Telstra Privacy Information.

Telstra may also collect Internet Protocol (IP) addresses. IP addresses are assigned to computers on the internet to uniquely identify them within the global network.

Telstra may collect and manage IP addresses as part of the service of providing internet session management and for security purposes.

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Help us to ensure we hold accurate information

We take all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide.

If any personal information you provide us in relation to this site (for example, when you register on this site) changes, let us know by going onto the site to update your information.

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You can access your personal information

You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, you will need to put your request in writing and either send it by mail to the Information Access Unit , Telstra IAU, Locked Bag 5691, Melbourne Vic 3001 or by facsimile to (03) 9634 2744 or by email to iau@team.telstra.com.

We reserve the right to charge a fee for searching for and providing access to your information.

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How to contact us

If you have any questions in relation to privacy, please contact us on 1800 039 059 between 9.00am and 5.00pm, Monday to Friday. Please note that this number is not for general service enquiries. Alternatively, you can write to our Privacy Manager at Locked Bag 5782, Melbourne, VIC 8100 or by sending an email.

You may obtain further information on privacy matters generally by visiting Telstra Privacy Informaion, although you should bear in mind that the further information set out there relates to privacy matters across the broad range of Telstra's activities, and may not relate directly to Telstra's approach to privacy in relation to this site.

Telstra nowwearetalking.com.au Privacy Statement [September 2005].
References in this privacy statement to “we”, “us” and “our” mean Telstra Corporation Limited ABN 33 051 775 556

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